3rd Conference 2019

Digital Trust, Intuition and E-learning

Due to current events, the 3rd International Service Congress will take place on May 27th and 28th, 2019, from 9 am to 6 pm. The background is the communication of interesting research results from the EFRE projects “Digital Trust and Teamwork (DigVertr)” and “Intuition (RHIA)” as well as from own research on e-learning and the data protection concept of the empirical research projects will be presented and discussed. 

The lectures are public and free of charge – you are cordially invited
Please register at Prof. Dr. Markus Launer.


  • Research Symposium Digital Trust, Intuition and E-Learning
  • Selected research projects
  • Campus Suderburg, May 27, 2019

Opening of  3. international Service Management Congress

Prof. Dr. Markus Launer

9.30Research Results EFRE-projekt Digital Trust
 Results of Study 1, (Digigital Trust in companies)
Dirk Schneider

Planning Research Design Study 2 (Supply Chain Approach)
Stefanie Borsych

International Research Program “Digital Trust at the Workplace”
Prof. Dr. Dave E. Marcial, Silliman University, Dumaguete, Philippinen

EEG Brainwave to Test Consumers’ Attention towards Online Advertisements
Prof. Dr. Huichi Wang, National Taiwan University of Research and Technology

12.30Lunch i

Key Note Speech „E-Learning at Vocational Schools in Germany“

OStD Stefan Nowatschin, Head of School Berufsbildende Schulen I, Uelzen

14.00Research Results on E-Learning

E-Learning in Companies and international Universitys

Prof. Dr. Markus Launer

Results on the empirical study on E-Learning at Vocational Schools in Germany
Frank Nierath, Oberstudienrat, Berufsbildende Schulen I Uelzen

Knowhow-Transfer und Implementation of reseach results in the Province of Uelzen
Joachim Delekat, Head of regional Research Council of Prof. Launer, Member of the City Parlament of Uelzen

15.00Research Results on EFRE-projekt Intuition
 Intuition on the basis of heuristics
Dr. Anne-Kathrin Auer, Werkhaus GmbH

Intuition und Antizipation on the basis of quantum physics
Dirk Schneider

Intuition Testing Systems
Dierk Ohler

Videotests for Online Measurements of Intuition
Michael Ferwagner

17.00Data Protection in emprical research (TBC)
Thorsten Logemann, Intersoft Consulting Services AG, Hamburg

International Lectures Suderburg

E-learning digital skills

Tuesday, May 28, 2019

guests of the lecture International Management

9.00Studying Abroad
Prof. Dr. Dirk Plickat, Ostfalia University, Internationalization Faculty H
9.30Data Protection and Ethical Statements in Empirical Research
Prof. Dr. Dave E. Marcial, Silliman University, Dumaguete, Philippines

E-Learning in the Philippines – Serving Oversees Workers worldwide
Prof. Dr. Joane Serrano, Open University of the Philippines, Los Banos

E-Learning in China
Prof. Dr. Bo Yang, Beijing Open University, Peking, China

E-Learning in Taiwan and latest research results
Huichih Wang, Taiwan National University of Research and Technology, Taipeh

14.00Entry-Level Programming for non IT-Specialists
Natsuko Uchida, Ferris University, Yokohama, Japan

E-Learning and Information Technology
Prof. Dr. Kuno, University for Electro-Communications, Tokyo, Japan

Boundaries of Digitalization
Dr. Harald Kitzmann, Tallinn University of Applied Sciences, Estonia

17.00End of the Congress
Prof. Dr. Markus Launer